Frequently asked questions

Contrail is an AI-powered contract risk analysis platform designed for risk professionals. It helps you identify, analyze, and mitigate contract risks across your entire portfolio.

Contrail is specifically designed to use AI workflows and we use our decades long experience in financial services to integrate this with risk management and reinsurance.

We are happy to discuss any support requirements.

AI and our tools are not 100% accurate. The technology is progressing rapidly, but we are confident the consistency is at a level that can outperform human analysts and produce structured outputs. Send us feedback so we can hone the models further.

AI models and security is a real risk and we take it seriously. This is why we made an early decision to use free and open source AI models running on our own infrastructure.

We maintain comprehensive incident response procedures. In the unlikely event of a breach, affected customers are notified within 24 hours, and we provide full transparency on the scope and remediation steps.

All data is backed up regularly and encrypted at source before being stored on private backup locations. Data is wiped completely after a fixed time frame.

Contrail provides a enterprise ready Web API for uploading and downloading data - allowing your organization to integrate and augment existing systems easily.

We have a vision to help the insurance industry integrate AI systems and provide infrastructure and tested workflows that can be relied upon.